FREQUENTLY ASKED
QUESTIONS


Do I need a reservation to tour?

Yes, we highly recommend you create a reservation to tour either of our Nashville facilities. On weekends and within busy seasons, we cannot always accommodate walk-in tour groups. Tour reservations, availability, and details can be found under the tours tab on our website.

 

Can I get a refund?

Tour refunds are stated at the bottom of your tour reservation confirmation email. Tours of 5 guests and under can receive a refund within 24 hours to the start of the scheduled tour, while 6+ guest reservations require 48 hours. You cannot be credited or refunded for missing the cancellation window or not showing for your reservation.

Refunds on merchandise and gift shop supplies can be refunded with a receipt or receipt number, given the integrity of the item(s) remains. All alcohol sales are final.

 

Do I need to tour in order to taste?

No, you are always welcome to join us at the bar where we do tastings of our full line up of spirits from Gin to Hopped Whiskey to Triple Smoke. Looking to grab a cocktail? Head over to one of our Nashville facilities to get some of the cheapest and tastiest craft cocktails in town (not just our opinion.)


Can we bring our kids along? Furry kids?

Yes, you can bring your kids! However, you cannot leave your children unattended in the bar or distillery area – duh. Non-alcoholic beverages are for sale at the bar. Each child, non-drinker, under-ager, etc is $7 per person for tours – 12 years and under are FREE.

Dogs are welcome on our patio areas, but cannot be left unattended, so do not plan to bring your dog and tour at the same time. Please also mind that we have house cats and this is their space first.

 

Can I schedule an event at the distillery?

We would love to have you! We can do anything from rehearsal dinners to holiday parties to small get-togethers. Pricing varies by location, wants/needs, etc. so these details will help us quote your potential event. Please inquire for events using the contact page.

 

What do I need to bring to the distillery?

A respectful attitude, cash or card, friends, and a valid ID. Whether you are 21 or 120 years of age, we need to see a form valid (non-expired) government-issued, photo identification if you’d like to consume our spirits. The consumption of spirits under the age of 21, consumption after failure to show a valid ID, and outside alcohol is strictly prohibited.